FAQ

Frequently asked questions.

Clear answers about services, partners, APIs and onboarding.

NeoVancePay can present services such as AEPS, DMT, Recharge, BBPS, Payouts and assisted Neo Banking, depending on the services actually enabled.

The platform can be designed for retailers, distributors, businesses and technology partners, subject to onboarding and eligibility requirements.

Use the legally accurate status supplied by the company. Do not call the company a bank unless it is legally authorised to do so.

Availability can depend on onboarding, geography, provider relationships, commercial terms, technical integration and applicable requirements.

If API services are offered, the API page should describe available endpoints, authentication, sandbox, webhooks and support.

Use the partner enquiry form and complete the applicable onboarding process.